This is what to know before you start our training.

The institutional refund policy for trainees who have registered themselves and completed their payment must know that the institution is not entitled to any refund.

If a trainee is not available for the training he/she has two options:

First, suspend the training by completing all the requirements.

Second, provide the identification of a person who can replace you and has all the qualifications needed to be one of our trainees.

Trainees have the opportunity to cancel/suspend their training and come back in the next intake to continue the training. It means that the suspension period is valid for only one intake.

All trainees must have completed their payment before they provide written notification of withdrawal, cancellation, or request for a suspension.

The suspension must be requested in writing to the Administration office and attendance won’t be calculated upon suspension approval.

All suspension will be processed within 7 days of notification in writing.

Any prepayment discounts or special pricing that is given to a trainee will be canceled if the trainee withdraws. The trainee will not be refunded.

All Course fees must be paid once before the beginning of the training. Except when a reason to not make it is approved by an accountant.

All Course materials that have an associated fee are non-refundable (i.e. software).


You have the right to withdraw from a course of institution at any time. A notice of withdrawal must be made in writing to the Institution.

If the trainee has failed to attend two consecutive classes, it leads to the direct dismissal without any kind of notice.